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Frequently Asked Questions

What services does ReNew & Flourish Mental Wellness offer?

We provide a range of mental wellness services, including:

Coaching: Personalized sessions to help you set goals, develop resilience, and

thrive.

Counselling & Therapy: Professional support for emotional, mental, and

relational challenges.

Workshops & Programs: Group sessions, guided exercises, and specialized

programs designed for personal growth and mental wellness.

Speaking Engagements: Keynotes & presentations on mental wellness,

resilience, and the integration of mental health and ministry.

Community Partnership

Corporate Wellness Program

Our services are available in-person, virtually and through a hybrid model, combining in-

person and online sessions to best fit your needs.

Who can benefit from your services?

Our services are designed for adults (18+) seeking:

- Support for anxiety, depression, stress, grief, burnout, or life transitions

- Personal growth, resilience, and emotional well-being

- Guidance with relationships, boundaries, and life challenges

- Mental wellness coaching or evidence-informed therapy

- Faith-integrated support (upon request)

We welcome adults of all backgrounds, cultures, beliefs, gender identities, sexual orientations, and life experiences.

Are your services faith-based?

We offer both faith-based and secular approaches to mental wellness. You can choose

the style that best aligns with your personal beliefs and comfort level.

How can I book an appointment?

Booking is simple:

- Click Book an Appointment.

- Select the service that best fits your needs.

- Choose an available date and time.

- Complete the booking form.

- You will receive a confirmation email with your appointment details.

What should I expect in a session?

Each session is personalized to your needs. Typically, sessions include:

- A private, safe, and confidential environment

- Discussion of your current challenges and goals

- Practical tools, strategies, or exercises to support your mental wellness journey

Are your services covered by insurance?

Currently, we do not provide direct billing. We can provide receipts for insurance reimbursement, but coverage depends on your individual insurance plan.

How long are the sessions?

Individual sessions: 50–60 minutes

Extended sessions or coaching packages: up to 90 minutes

Programs and workshops: Duration varies by program

Speaking engagements and training: Customized based on your organization's needs

What are your fees?

Session fees vary depending on the type of service.

We offer package discounts for multiple sessions booked in advance.

What if I need to cancel or reschedule?

Cancellations require at least 24-hour notice to avoid a cancellation fee.

Rescheduling is subject to availability.

Please contact us as soon as possible if you need to adjust your session.

Do you offer virtual sessions?

Yes! We offer secure online sessions via video or phone, so you can access support

from the comfort of your home.

Can I access resources or tools between sessions?

Yes! We provide:

- Guided worksheets and exercises

- Recommended readings

- Access to workshops and programs

All resources are designed to support ongoing growth between sessions.

How do I know if coaching or counselling is right for me?

Both coaching and counselling can be valuable supports. The best choice depends on your current needs, goals, and the type of support you're seeking.

Coaching may be the best fit if you’re:

- Ready to move forward and want a clear plan, structure, and accountability

- Working toward specific goals (confidence, routines, boundaries, stress management, productivity, life

direction)

- Looking for practical tools and skill-building you can apply right away

- You're functioning reasonably well in daily life but want to strengthen your confidence, resilience,

performance, or overall well-being.

Counselling may be the best fit if you’re:

- Feeling emotionally overwhelmed or stuck in patterns that won’t shift

- Dealing with persistent anxiety, low mood, trauma, grief, panic, or significant relationship distress

- Needing a space to process deeper pain, mental health concerns, or past experiences impacting the present

- Looking for assessment, therapy, and support from a regulated mental health professional.

A quick self-check:

If your main question is “Where am I going and how do I get there?” → Coaching may be the better fit.

If your main question is “Why am I feeling this way and how can I heal?” → Counselling may be the better fit.

"It feels like both." That’s common. Many people benefit from a coordinated approach, and we'll help you determine the most appropriate starting point.

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Counselling focuses on healing, symptom management, emotional processing, and therapeutic change.

Coaching focuses on goal achievement, personal development, accountability, and forward movement.

If you're still unsure, book a consultation. We'll discuss your goals and recommend the service that's most appropriate for your situation.

How do I get started?

Getting started is easy.

Simply book an appointment or consultation through our online booking system. During your first meeting, we'll take time to understand your goals, answer your questions, and recommend the service or program that best fits your needs. From there, we'll work together to support your healing, resilience, and personal growth.

At ReNew & Flourish Mental Wellness, we believe that everyone has the power to create the life they desire.

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